HLTAID008 Manage first aid services and resources

Describes the skills and knowledge required to establish, maintain and facilitate the provision of appropriate first aid in the workplace.

The unit applies to workers in nominated occupational first aid or management roles


3 hours classroom training and assessment


Identify workplace hazards and assess associated risks as a basis for determining first aid resource requirements

Identify first aid equipment, resources and personnel required to address workplace requirements

Develop first aid action plans in consultation with relevant parties

Provide information to encourage risk minimisation and enable access to first aid facilities

Monitor and maintain availability of first aid equipment, resources and personnel to support workplace first aid  response

Conduct regular inspections of stock and equipment to ensure currency and operational readiness in line with workplace requirements

Ensure equipment is recovered and reprocessed and that waste is disposed of safely according to legislative and workplace procedures

Ensure equipment and resources are stored and maintained in line with relevant legislation and manufacturer’s/supplier’s instructions

Deploy appropriate equipment, resources and personnel to ensure timely and effective first aid response in line with workplace requirements

Ensure documentation is completed as required according to legislation and workplace procedures

Maintain first aid records in line with legislative requirements and workplace security practices

Send relevant documents to appropriate bodies in line with workplace and legislative requirements

Maintain confidentiality of records and information in line with privacy principles and statutory and/or organisational policies

Participate in debriefing/evaluation to improve future operations and address individual needs

Evaluate management of workplace first aid incidents in relation to required resources, personnel, current organisational procedures and individual first aid action plans

Contribute to the review of workplace policies and procedures in accordance with risk assessment and evaluation of first aid provision

There are no prerequisite units. Participants should have numeracy and literacy skills to be able to comprehend written learning and assessment material complete a written first aid report on a first aid situation.

Assessment Methods

conducted a workplace risk assessment

developed a first aid response plan including strategies for management of incidents

used a first aid checklist to service a workplace first aid kit for supplies’ replacement and equipment maintenance

maintained first aid equipment and resources according to manufacturer’s instructions

used and maintained documentation required by the workplace and regulatory authorities.

assessment environment will simulate the real-life working environment where these skills and knowledge would be performed, with all the relevant equipment and resources of that working environment, including workplace resources required by the relevant state/territory Work Health and Safety Regulatory Authority

HLTAID008 Manage first aid services and resources 1HLTAID008 Manage first aid services and resources 2


HLTAID008 Manage first aid services and resources 3

Southern Cross
First Aid Skills Training

ABN 93472200700

Tweed Heads
Training Centre

Ground Floor, 139 Munjungbal Drv, Tweed Heads South, NSW 2486

Courses offered every
Friday - Saturday -
Sunday - Monday

Starting at 9am NSW time or
Any day onsite at a workplace
Phone or email to book
0427 242 384
Enrolment and course fee payment may be made on the day by credit card or cash

Contact Us:
0466 015 373
(During Business Hours)
0427 242 384
(Outside Business Hours)

Email: scfatraining@gmail.com

Southern Cross First Aid Skills Training, PO Box 834,
Banora Point, NSW 2486

Training and certificates
provided under the auspices of Safety Corp RTO 91694
Scope of training available at training.gov.au

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